Optusnet

Since I have been away for so long I have forgotten my optusnet password and I have been putting off calling them to find it out, hoping that I will remember it. Finally I have bit the bullet and I called them this morning. I am still on hold trying to talk to a human just so I can find out my password to log in to my account and check my usage. As of right now I have been on the phone for 53 minutes and 43 seconds. I think I am caught in a phone vortex somewhere at optus. They have received my call but the computers are just sending it around to each other like pass-the-parcel and it will never get to a human. I'm gonna wait for an hour then give up.